| Our ultimate
goal at Self-Guided.com is your satisfaction. After all, we are in
the business of producing and selling products that help people relieve stress and achieve
greater well-being, and providing anything other than a positive shopping experience on
the Web would not be consistent with our business mission. There are several ways
that you can be assured of your satisfaction with Self-Guided.com: Yahoo! Customer Ratings 
As part of its Store and Shopping operations, Yahoo! sends an optional survey e-mail to
every customer who makes a transaction through any of its thousands of stores like ours at
Self-Guided.com. Every customer has the opportunity to provide feedback and
evaluation -- directly to Yahoo! -- on all aspects of their shopping experience with
Self-Guided.com. As a result of our participation in the Yahoo! Shopping Network
since 2002, the Self-Guided.com Yahoo! Store consistently
received the highest overall "Top Service" customer ratings --
"Excellent" or 5 Stars. We are proud of this distinction
and we strive to maintain your trust and confidence.
Self-Guided.com Customer Service
We are available during normal business hours and often on evenings and weekends, as well,
to communicate directly with you regarding any questions or problems you might have
concerning your order for any of our products. You can contact us in Clinton, WA,
USA as follows:
| Phone |
206-527-3168 |
| E-mail |
info@self-guided.com |
| U.S. Mail |
Self-Guided.com
P.O. Box 172
Clinton, WA 98236 |
Yahoo! Buyer Protection Program 
Because of our longevity with Yahoo! and our high customer rating, the Self-Guided.com
Yahoo! Store is qualified to participate in the Yahoo! Buyer
Protection Program which protects you against fraud -- defined as paying for an item
that is not received or receiving an item that is materially different than what is
described. If you have any complaints or problems, please contact Self-Guided.com
Customer Service and we will work to resolve the problem with you directly. If that
does not meet your satisfaction, the Yahoo! Buyer Protection Program provides a specific
Complaint Resolution Process that, in effect, gives you an additional layer of protection
for your purchases of up to $1,000.
We are dedicated to providing you with the highest quality
products and customer service possible.
We welcome your comments and requests for more information.
Please send them to info@self-guided.com |
 Self-Guided
Relaxation CD
30 tracks, 72 minutes
$15.95 plus $4 shipping
Money-back Guarantee
Plus Sleep CD
($15.95 value)
FREE with every order
|
