 Self-Guided.com sells
Self-Guided CDs, books, and other products through its Yahoo! Store, which is a
part of the Yahoo! Shopping Network. Through our affiliation with Yahoo! --
one of the most respected and valued Internet public companies (Symbol: YHOO) -- we are
able to provide our customers with the highest degree of confidence in the security,
privacy, and ultimate satisfaction of their e-commerce shopping experiences with
Self-Guided.com.Your
Security
Your e-commerce transactions with Self-Guided.com are encrypted with industry-standard
technology protections to safeguard the security of the data you transmit over the
Internet, including your credit card number and other personal information.
Your Privacy
Self-Guided.com practices a strict privacy policy wherein we promise to
never divulge your contact information -- including your e-mail address -- to any
third party for any purpose (unless required to do so by a court order). In
addition, we will send you e-mail messages only for the purpose of communicating with you
about your order or to respond to your inquiries or requests. We are especially
sensitive to the proliferation of unsolicited commerical e-mail (known as
"spam") and will not do anything to cause you to receive those types of
messages. Believe me -- we dislike spam as much as anyone else.
Your Satisfaction is
Guaranteed
Our ultimate goal at Self-Guided.com is your satisfaction. After all, we
are in the business of producing and selling products that help people relieve stress and
achieve greater well-being, and providing anything other than a positive shopping
experience on the Web would not be consistent with our business mission. There are
several ways that you can be assured of your satisfaction with Self-Guided.com:
Yahoo! Customer Ratings 
As part of its Store and Shopping operations, Yahoo! sends an optional survey e-mail to
every customer who makes a transaction through any of its thousands of stores like ours at
Self-Guided.com. Every customer has the opportunity to provide feedback and
evaluation -- directly to Yahoo! -- on all aspects of their shopping experience with
Self-Guided.com. As a result of our participation in the Yahoo! Shopping Network
since 2002, the Self-Guided.com Yahoo! Store consistently
received the highest overall "Top Service" customer ratings --
"Excellent" or 5 Stars. We are proud of this distinction
and we strive to maintain your trust and confidence.
Self-Guided.com Customer Service
We are available during normal business hours and often on evenings and weekends, as well,
to communicate directly with you regarding any questions or problems you might have
concerning your order for any of our products. You can contact us in Clinton, WA,
USA as follows:
| Phone |
206-527-3168 |
| E-mail |
info@self-guided.com |
| U.S. Mail |
Self-Guided.com
P.O. Box 172
Clinton, WA 98236 |
Yahoo! Buyer Protection Program 
Because of our longevity with Yahoo! and our high customer rating, the Self-Guided.com
Yahoo! Store is qualified to participate in the Yahoo! Buyer
Protection Program which protects you against fraud -- defined as paying for an item
that is not received or receiving an item that is materially different than what is
described. If you have any complaints or problems, please contact Self-Guided.com
Customer Service and we will work to resolve the problem with you directly. If that
does not meet your satisfaction, the Yahoo! Buyer Protection Program provides a specific
Complaint Resolution Process that, in effect, gives you an additional layer of protection
for your purchases of up to $1,000.
We are dedicated to providing you with the highest quality
products and customer service possible.
We welcome your comments and requests for more information.
Please send them to info@self-guided.com |
 Self-Guided
Relaxation CD
30 tracks, 72 minutes
$15.95 plus $4 shipping
Money-back Guarantee
Plus Sleep CD
($15.95 value)
FREE with every order
|
